Privacy Policy

 

Who are we?

We are a publishing company called Accolade Publishing registered in England and Wales under company registration number 5228102, whose registered office is at Green Heys, Walford Road, Ross-On-Wye, Herefordshire, HR9 5DB and is a subsidiary of DM Ltd.

We operate under the brand names Compers News, Compers News Express and Compers Weekly. We offer specialist advice on entering competitions and source third party competitions for our subscribers to enter. We offer paid for subscription services to competition magazines and websites dedicated to comping, we also send out free weekly e-newsletters. We also sell a range of comping merchanise, such as postcards, in our comping shop.

What do we use your data for?

The data we collect from you is to effectively fulfil the products / services you have requested from us.

We will not share your details with any third party company.

Your personal information will be used to:-

  • To provide you with the products / services that you have requested from us.
  • To inform you of other products and services, provided by Accolade Publishing, which we feel may be of interest to you. We will contact you by email, post or SMS, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To notify you about changes to our service.

If you do not want us to use your data in this way, please contact The Compliance Department. Our offices are at Accolade Publishing (3rd Floor), Sunningdale, The Belfry Business Park, 13 Colonial Way, Watford, Hertfordshire, WD24 4WH and you can contact us by telephone on 01923 281 7000 or email consumerdataprotection@accoladepublishing.co.uk with your questions.

Legitimate Interests

Data may be processed in pursuance of legitimate interests. This includes using your data for postal marketing from ourselves in relation to products or services which we believe may be of interest to you, based upon information which you have provided us.

As with all of your data you can also object to us processing your data in this way.

What types of personal data do we collect?

The information we collect includes your name and contact information that you volunteer such as your telephone number, email address, mobile number and postal address. As we offer a range of paid for services, we also may require information about your bank account or credit card details in order to collect payment.

The data you have provided is used for the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Who may we share your data with?

We only use your personal data to fulfil the services requested and for the purposes outlined in the section What do we use your data for? We do not share your details with any third party company.

Do we transfer your data to other countries?

All our suppliers are UK based.

How long will we keep your data for?

We will only keep your personal details for as long as is necessary or as long as you want. The law does not put a time limit on the amount of time we should hold your personal details for, but as long as you are happy to hear from us we will continue to contact you. As we explain in the section below marked What are your rights? You can withdraw your consent to us at any time.

What are your rights?

You have a number of rights under the law which include;

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Rights related to automated individual decision-making, including profiling
  • Right to withdraw consent at any time where relevant
  • Right to lodge a complaint with a supervisory authority
  • Right to be informed - When we collect your data we have to tell you what we are going to do with it primarily through this Privacy Policy and consent statement.
  • Right of access - You have the right to contact us in writing to request details of the information we hold about you.
  • Right of rectification - You have the right to ask us to rectify information that we hold about you if it is inaccurate or incomplete.
  • Right to erasure - This is also known as the right to be forgotten and gives you the right to request your information be removed if there is no compelling reason for its continued processing. A word of warning though we keep a list of people who have asked not to be contacted which we use to ensure that you receive not further marketing from our group or clients as a result of our activity. Without this list your data could enter our system again from another source and we would have no record of the fact that you asked us not to contact you.
  • Right to restrict processing - This is the alternative to erasure and gives you the right to tell us to stop processing your data but allowing us to keep enough information about you to ensure that your wishes are respected in the future.
  • Right to data portability - This gives you the right to ask a holder of your information to transfer that information to another business. This right would most commonly used if you were switching banks, insurance companies, utilities companies and mobile phone providers.
  • Right to object - You have the right to object to processing based on legitimate interests or the performance of a task in the public interest, direct marketing and profiling.
  • Rights related to automated decision making including profiling - We do not use automated decision making processes which would have a potentially damaging effect on you. But if we did you have the right to obtain human intervention, express your point of view, obtain an explanation of the decision and challenge it.
  • Right to withdraw consent at any time where relevant - You have the right to withdraw your consent to the processing of your information at any time and we must provide you with the information to need to do so, at the time we collect your data and each time we contact you. You can withdraw consent in the following ways;
  • In writing to: The Compliance Manager, Accolade Publishing (3rd floor), Sunningdale, The Belfry Business Park, 13 Colonial Way, Watford, Hertfordshire, WD24 4WH; By email to consumerdataprotection@accoladepublishing.co.uk; or by telephone on: 01923 281700
  • Right to lodge a complaint with a supervisory authority - If we cannot deal with your complaint to your satisfaction you also have the right to complain to a relevant supervisory authority which include; The Information Commissioners Office https://ico.org.uk/concerns/. The Advertising Standards Authority - https://www.asa.org.uk/make-a-complaint.html

Do we collect data from other sources?

Occasionally we collect personal information from third parties but when we do we check that they have your consent to share your information with us. This would include organisations such as Warmers Group Publications who provide Subscription Management services for Accolade Publishing.

When do you have to share my data?

On rare occasions we may be asked to share your information for the prevention of fraud or with regulatory bodies who are investigating complaint made by a consumer.

Cookie Policy

What is a Cookie?

A cookie is a small file that a website downloads to your computer. Cookies allow websites to tailor their operations to your needs, likes and dislikes by remembering information about your preferences.

The Cookies used on Compers News and Compers News Express

Cookie Name Purpose
Website functionality
(Various cookies that improve or enable certain site functions)
has_js Used to check if your browser has Javascript enabled. Used to improve certain website functions.
lang Used to check which language your computer is set to. Used for translating webpages.
cb-enabled Used to record when the user has dismissed the Cookie alert notice to prevent it re-appearing on return visits.
acopendivids / acgroupspersist Used to enable some areas of the website to display correctly.
SSESS... Used by the website to record when a user logs in to our member area
_pinterest_cm We use Pinterest to allow visitors to share photos with their followers. For information about the data Pinterest's cookies contain, click here.
fr Facebook tracks opted-out Facebook users with a cookie (fr) that is used for advertising purposes.
Google analytics
(uses cookies to provide meaningful reports about site visitors. They do not collect the user’s personal data) __utma Identifies users and sessions e.g. amount of visits (for each visitor), the time of the first visit, the previous visit, and the current visit
__utmb Identifies new sessions/visits e.g. page views
__utmc Works in conjunction with _utmb to determine whether the user was in a new session/visit
__utmz Stores entry point into the site - the traffic source or campaign that explains how the user reached your site. E.g. search engine, search keyword, link from another site etc
__utmx Used for A/B or multivariate testing using Google web optimiser
_ga Used to calculate visitor, session and campaign data for the sites analytics reports.
_gid Used to store and update a unique value for each page visited.
Google ads (Doubleclick)
(uses cookies to display meaningful ads to users based on previous searches and ad clicks
1P_JAR Used to gather website statistics, and track conversion rates.
IDE Used to register and report actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
NID Contains a unique ID Google uses to remember your preferences and other information.

Essential cookies

These are vital for the running of our services on our websites. Without the use of these cookies parts of our websites would not function. For example, cookies are needed to log into the site, set preferences and allow you to keep track of what competitions you have entered.

Analytical Cookies

These cookies collect information about how you use our website and enable us to improve the way it works. For example, we can monitor the most frequently visited pages and most frequently entered competitions. This allows us to identify how you interact with our websites in order to make improvements and optimise your user experience.

Tracking and advertising cookies

We use these cookies to provide advertisements that are more relevant to your interests. Cookies remember the websites you have previously visited and the adverts displayed on our site could be based on what you have previously been looking at. For example: You may be looking online to book a holiday to Florida and have visited various travel sites, when you visit another website within the same advertising network, the website might show you an advert related to holiday in Florida.

Tracking tags and tracking URLs

This enables us to track and record simple actions. For example: we use tags in our email newsletters to check that it was successfully delivered and then use tracking tags and URLS to verify any clicks on the links in our newsletters. We can use this information to identify whether our newsletters are being opened and determine what content is of interest so we can make improvements.

Third party advertisers

We add third party competitions and display third party advertisements on our site. Quite often by clicking through to third party sites, these sites will often contain cookies. We do not control third-party cookies. You should make sure you are aware of how third parties will use cookies by checking their cookie policy.

Managing cookies

Most modern browsers are set to accept cookies by default, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser.

Please note that by blocking any or all cookies you may not have access to certain features, and content available on our websites.

Third party competitions and sites

The services provided by Accolade Publishing involve receiving information about third party competitions, these competitions are not under the control of Accolade Publishing. These third parties competitions have their own privacy policies and terms and conditions. You should always read such privacy policies and terms and conditions and agree to comply with them prior to entering any third party competition.

Right of transfer

Should Accolade Publishing Ltd choose to sell or transfer business assets, it is possible that the information we hold may be transferred as part of the transaction. Accolade Publishing Ltd may choose to retain a copy of the information post sale or transfer.

Accolade Publishing Limited – General Prize Draw Terms & Conditions

These General Terms and Conditions (T&Cs) should be read in conjunction with any specific instructions and additional T&Cs that may be published in relation to an individual competition, prize draw or promotion.

  • Unless otherwise stated, entries must be made on any official entry form (online and/or postal) provided.
  • Entries with insufficient postage will not be accepted.
  • Damaged, defaced, corrupted, illegible or copied entry forms will not be accepted.
  • Unless otherwise stated, only one entry per person is allowed per competition.
  • The publisher reserves the right to substitute any of the prizes described for a similar item of equivalent or greater value. Unless otherwise stated, no cash alternative will be offered.
  • The publisher’s decision is final and binding for every puzzle and/or competition. No correspondence will be entered into in relation to any competition.
  • The publisher cannot accept responsibility for any entries lost, delayed or damaged in the post, or not transmitted correctly online. Proof of posting or online entry is not proof of delivery.
  • The publisher, its employees, and their families are excluded from participating in Compers News puzzles and competitions.
  • Except where otherwise stated, all correct entries will be subject to a random draw to determine the winners. In the case of a skill competition, entries will be judged using the published criteria.
  • All winners will be notified and should receive their prizes within 8 weeks of the closing date.
  • Winners’ details will be published on in future issues of Compers News and listed on Compers News Express.
  • We reserve the right to republish competition entries, letters, testimonials and photographs as required (including, but not limited to, all Accolade publications, websites, social media pages and marketing material) at our sole discretion and without further payment being made. All contributions made to Compers News, Compers News Express and Compers Weekly including; competition entries, letters and photographs become the property of Accolade Publishing Ltd.